- Location: Saint-Laurent, Québec
- Salary: $65,000 – $90,000 per year
- Job Type: Permanent
Advantages
Monday-Friday, 8 hour shift, 5am to 3pm
Full benefits compensation package
Salary dependent on experience, ranging from 65-90k
Casual dress
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Flexible schedule
Kick-Start Your Career with a great team!
Responsibilities
– Working with drivers in QC/ON & USA ensuring on-time & efficient operations
– Schedule driver runs intelligently and to maximize profitability. Determining the best routes and order of pick-ups & deliveries
– Communicate (via phone/text/geotab) with drivers to advise their next pick-up and deliveries
– Working closely with the drivers on any problems they may encounter
– Working very closely with fellow dispatchers to co-ordinate the daily activities
– Advising Customer Service Representatives of any issues so the CSR may communicate directly with clients
– Update changes in run and freight details in Truckmate system
– Troubleshooting various issues as encountered by drivers, fellow Dispatchers & Customer Service personnel. Promote prompt & efficient problem resolution
– Communicate on an “as needed” basis with senior personnel including VP Operations, Safety & Compliance Director, Fleet Manager, etc
-Participate in weekly Operation & Planning meetings, usually held virtually. Provide your insight
– Update Accessorial Charges in the truckmate software system
– Updating shipment status in the dispatch system (Truckmate)
– Confirm that pay-roll calculations made by drivers are accurate
Qualifications
– Excellent English conversational skills required. French conversational a strong asset
– Minimum of 4 year experience working for a trucking asset-based company, preferably with intermodal experience
– Team spirit. Able to work well with others
– Good communicator
– Minimum high school graduate
– Knowledge of Truckmate software (asset, we will train)
– Great attitude & willingness to learn