Pharmacy Assistant and Patient Service Coordinator

    Location: Edmonton, Alberta
    Salary: $50,000 – $55,000 per year
    Job Type: Permanent

    Advantages
    Pharmacy Assistant – Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

    A stable, permanent role within a flourishing specialty pharmacy environment
    Zero retail stress – this facility operates as a closed-door site with no walk-in traffic

    Comprehensive benefits, eligibility for bonuses, and additional staff perks. Note that the listed salary range is merely an estimate covering a broad spectrum of experience – are you a highly skilled professional seeking a change? Apply so we can discuss the details further!

    Excellent prospects for career advancement inside a well-regarded national company

    The opportunity to facilitate top-tier patient care utilizing specialty treatments

    A contemporary workspace featuring organized processes and assigned desks

    Responsibilities
    Pharmacy Assistant – Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

    Process prescription entries within Kroll with a focus on precision and speed.

    Manage third-party billing and claims adjudication for both public and private insurers, including contacting providers to troubleshoot and resolve discrepancies.

    Assist in the medication dispensing workflow by selecting, labeling, and readying products.

    Facilitate internal communication using email and Teams to help coordinate delivery logistics.

    Support inventory management tasks such as receiving shipments, shelving stock, and monitoring medication levels.

    Generate and cross-check waybills and shipping information for outgoing prescription orders.

    Work cooperatively alongside pharmacy technicians and pharmacists within a high-energy, team-oriented environment.

    Keep accurate pharmacy records and contribute to general organizational or administrative maintenance.

    Capability to lift packages weighing up to 50 lbs and stand for long durations as required.

    Qualifications
    Pharmacy Assistant – Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

    A minimum of two years of pharmacy experience within a high-volume environment (specifically Kroll-based), with a mandatory requirement for strong skills in data entry, intake, and adjudication!

    Solid operational knowledge of Kroll prescription management software

    Keyboarding speed of at least 50 words per minute (skills testing may be required)

    Proficiency with the Microsoft Office Suite (specifically Outlook, Excel, and Teams) is preferred

    Superior attention to detail, coupled with effective time management and organizational capabilities

    Ability to thrive within a busy, regimented team setting

    A desire to learn and advance within an organization that appreciates your pharmacy skills

    Availability for an immediate start (however, if you are currently employed permanently, we fully respect the need to provide a 2-3 week notice period upon hiring)

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