Customer Service Representative

    Location: North Battle ford

    Job Type: Full Time

    Salary: $20 – $26/hour.

    Key Accountabilities
    • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
    • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
    • Execute customer service strategies.
    • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
    • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
    • Other duties as assigned

    Position Information
    • The name of the Hiring Manager is Liz Cacchioni.
    • If selected for an interview you will be required to submit your past two performance reviews.
    • The business will not sponsor applicants for work visas for this position.
    • Relocation assistance will not be provided for this position.

    Qualifications

    Minimum Qualifications
    • Diploma/Certificate or bachelor’s degree in a related field (agriculture) or equivalent experience
    • Strong customer service skills with ability to build and maintain lasting relationships with customers.
    • Ability to work extended or flexible hours as require.
    • Demonstrated proficiency in Microsoft Word, Excel, Outlook
    • Must be legally entitled to work for Cargill in Canada

    Preferred Qualifications
    • Two years of experience in a business setting. Other combination of education and experience will also be considered.
    • Understanding of agriculture practices and challenges
    • Knowledge of SAP

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