- Location: Laval, Québec
- Salary: $50,000 per year
- Job Type: Permanent
Advantages
Benefits for this Customer Service Representative role include:
– 50k annual salary + monthly bonus
– 2 to 3 weeks vacation depending on experience
– Group insurance
– Full-time, daytime and weekdays only
– On-site parking and easy access to Laval, no more big-city traffic!
– Opportunity to evolve in a stable, growing company
Responsibilities
Responsibilities for this role are;
– Take and follow up orders by phone, email or face to face
– Shipment and shipping follow-up
– Creation of billing and shipping slips
– After-sales service
– Processing and updating files in the AS400 system
– Sending quotations to customers
Qualifications
Qualifications for this customer service role are :
– B2B experience in a distribution environment
– Bilingualism, as a large proportion of customers are outside the province
– Knowledge of AS400 software (a considerable asset)
– Able to answer customers both on the phone and at the counter
– Available to work 100% face-to-face in Laval
– Motivated, dynamic, autonomous