- Location: Mississauga, Ontario
- Salary: $25.00 per hour
- Job Type: Contract
Advantages
-No weekend or late evening work.
-Comprehensive training provided.
-Professional work environment.
-Opportunities for for contract extension.
-Competitive hourly wage of $25/hour.
-Accessible Mississauga location
-On-site cafe subsidized pricing.
-On-site gym.
Responsibilities
-Receive inbound and outbound calls, handling up to 50 per day.
-Provide exceptional customer service in English and French via phone and email.
-Process orders and handle escalations and inquiries.
-Collaborate with healthcare professionals.
-Achieve key performance indicators and maintain exceptional service on all interactions.
Qualifications
-Fluent in French and English.
-Minimum 1 year of call center experience.
-Self-motivated, quick learner, and tech-savvy.
-Nice to have: SAP/Salesforce/Microsoft Excel