- Location: Vancouver, British Columbia
- Salary: $23.00 – $24.00 per hour
- Job Type: Contract
Advantages
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) – Part-time Hours – Temporary Contract – Vancouver, BC
– The hourly wage ranges from $23 to $24, depending on your level of Kroll, billing, adjudication and (ideally) specialty medication experience
– Up to 3-week contract – part-time hours 9am – 1pm Mondays, Tuesdays, Wednesdays and Fridays (no Thursdays)
– The pharmacy is clean, ergonomic, technologically advanced, and beautifully designed.
– You’ll have the opportunity to learn alongside passionate pharmacy professionals who prioritize quality patient care in their practice.
Responsibilities
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) – Part-time Hours – Temporary Contract – Vancouver, BC
– Manage multiple tasks related to patient care and billing, with a focus on resolving unfilled prescriptions using Kroll.
– Dispensing and managing patient medication administration in Kroll.
– Conducting thorough patient history reviews to ensure all required info is present in patient file and communicating with Patient Support Programs or relevant programs to confirm necessary details.
– Demonstrate strong English communication skills, particularly when interacting with patients over the phone and in written communication. Calls require professionalism, empathy and clear communication as many calls require you to utilize your problem solving skills to support patients dealing with various conditions.
– Reach out to patients to address outstanding account receivables, explaining the purpose of collections calls clearly and effectively.
– Perform data entry tasks, including working with Kroll and handling manual submissions for back billing claims.
– Catch up on workflow items, ensuring timely follow-up with patients and resolving any outstanding billing issues.
Qualifications
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) – Part-time Hours – Temporary Contract – Vancouver, BC
– 3+ years’ previous experience as a pharmacy assistant, regardless of the setting, is required to ensure you are set up for success.
– Experience with public insurance (BC Pharmacare) and private insurance billing and adjudication is mandatory.
– Experience using Kroll in a steady-to-fast paced pharmacy setting is required – talent with strong billing and adjudication experience who have used other pharmacy-specific software are encouraged to apply.
– Strong communication skills are crucial for this role.
– This role involves on-site work at all times (not remote, not hybrid)
– Positive team spirit, initiative, and interest in a specialty setting are also a must!